The flattest city in Metro Vancouver, and the one where range goes furthest. Steveston to City Centre, dyke to dyke — we sell and service the machines that suit a sea-level commute.
Our showroom and workshop are at 1199 Grant St. in Vancouver. There is no Richmond storefront — most Richmond riders reach us in about 25 minutes over the Knight or Oak Street bridges.
Richmond is a different engineering problem from the rest of the region: no gradient to speak of, longer distances, wind off the Strait, and salt air that quietly eats hardware.
With no hills to climb, a Richmond commute gets closer to a quoted range than anywhere else we serve. That means you can often buy less motor and more battery — and we will tell you when that is the better trade.
Browse e-scootersSea-level moisture and salt spray corrode connectors, brake hardware and fasteners faster than inland. We seal, grease and specify accordingly, and we catch it early on service.
Book a serviceSmooth pavement, painted bike lanes that go slick when wet, and gravel dyke trails that small wheels hate. Tyre and wheel choice matters more here than power does.
Shop partsDiagnosis first, price second, work third. Nothing gets shipped to a third party, and nothing gets replaced before we have found out why it failed.
E-scooter repairRichmond sets its own e-scooter speed caps on top of the provincial rules — lower than most people expect. We will make sure you know before you ride, not after.
See the rules belowWhen nothing you ride is uphill, the money is better spent on battery, comfort and weather protection than on peak power.
A mid-power commuter scooter goes a long way in Richmond. With Richmond capping e-scooters at 20 km/h on roadways, a legal-limit machine with a big pack beats an over-powered one you cannot legally use.
E-bikes are legal everywhere a bicycle goes in Richmond, with no pilot-programme conditions and no municipal speed bylaw specific to them. Bigger wheels also cope with the dyke trails, which small scooter wheels do not.
What we sell most often to people commuting on flat ground.
Richmond is in the provincial pilot, and it layers its own speed limits and surface rules on top. Those local details catch more riders out than the provincial rules do.
Richmond is a participating community, so a compliant e-scooter is legal on designated cycling facilities, local streets posted at 50 km/h or less, and marked paved shared-use paths. Sidewalks and unpaved trails — including the gravel dykes — are not permitted.
Rules summarised from richmond.ca, www2.gov.bc.ca and reviewed 23 August 2026. Municipal bylaws change — confirm with the city before you rely on this, and tell us if you spot something out of date.
Richmond sits at sea level and stays there. There is effectively no gradient anywhere in the city, which means motor power is rarely the constraint — battery capacity and comfort are. A machine that would be underpowered in Burnaby is entirely adequate here.
Spend the budget on the pack rather than the motor. See the scooter range.
The open ground west of No. 2 Road and out toward Steveston and Terra Nova catches wind straight off the Strait. A headwind on a long flat run drains a pack much like a hill does, and it is the thing new riders here consistently under-estimate.
Richmond’s dyke network is the best flat riding in the region — and it is unpaved, which puts it out of bounds for e-scooters and unpleasant on small wheels regardless. An e-bike with proper tyres is the machine for it.
If the dykes are your reason for buying, buy the bike. See the e-bike range.
Sea-level damp and salt spray corrode connectors, brake pistons, spokes and fasteners faster than anywhere inland. Most of the Richmond machines we open up have corrosion somewhere the owner had not looked yet.
An annual clean-and-seal service is cheap next to a seized caliper. Book a service.
Over one of the bridges and up Knight or Oak. Around 25 minutes off-peak.
Knight Street Bridge and north on Knight, or the Oak Street Bridge and east across town. From Richmond Centre allow around 25 minutes outside peak; from Steveston add ten. Street parking out front.
Canada Line from Brighouse, Lansdowne or Aberdeen to Waterfront, then the Expo Line east to Commercial–Broadway. The shop is a short distance from there toward Clark Drive.
Walk-ins are fine for a diagnosis. If you are coming from Steveston it is worth calling first so we can tell you whether the part is on the shelf before you make the trip.
Most of our Richmond customers ride in from City Centre and Brighouse, where the density and the Canada Line make short electric trips the obvious choice. Steveston riders are usually after range — it is a long flat run into town and back — and often end up on an e-bike so the dyke trails stay open to them.
We also see riders from Broadmoor, Seafair and Terra Nova on the west side, from East Cambie and Hamilton along the eastern edge, and from staff working out on Sea Island and around YVR, where the distances between terminals make a scooter genuinely useful.
Yes, with local limits. Richmond is a participating community in the provincial Electric Kick Scooter Pilot Project. You may ride on designated cycling facilities, on local streets posted at 50 km/h or less, and on off-street paved pathways marked for shared use. Richmond then caps e-scooters at 20 km/h on roadways and 15 km/h on shared pathways, and requires walking pace when passing pedestrians. Riders must be 16 or over, wearing an approved helmet, and carrying no passengers.
No. The dyke trails are unpaved, and Richmond does not permit e-scooters on unpaved trails. A legal e-bike is treated as a bicycle and may use them — which is one of the main reasons Steveston and Terra Nova riders end up choosing a bike over a scooter.
About 14 km in a straight line and roughly 25 minutes by car outside peak hours, over either the Knight Street or Oak Street bridge. By transit, take the Canada Line to Waterfront and the Expo Line east to Commercial–Broadway.
Yes, and usefully so. With no gradient, motor power is rarely the limiting factor, so the budget is better spent on battery capacity, comfort and weather protection. Wind off the Strait is the real load on a long run out to Steveston or Terra Nova. Tell us your regular route and we will size the pack rather than the motor.
Yes. Richmond riders bring their e-scooters and e-bikes to our Vancouver workshop at 1199 Grant St. Corrosion from salt air is the fault we see most often from Richmond — seized brake pistons, green connectors and rusted fasteners — and it is much cheaper to catch early. We do not offer on-site repairs in Richmond.
Richmond bylaw fines run from $95 to $175, and provincial penalties for dangerous operation can reach $2,000 along with impound or seizure of the device. An e-scooter only qualifies for the pilot if its continuous output is 500 W or less and it is not capable of exceeding 25 km/h. If you are unsure what your machine is rated at, bring it in and we will check.
Real reviews from riders across Metro Vancouver — commuters, students and people who ride every single day.
The service was incredibly fast, professional and efficient — they fixed my scooter wheel quickly and the quality of the repair was outstanding. Honest, reliable, professional and fast.
Recently had an accident with my Apollo Go — luckily nothing major was damaged, but it still needed some repair and replacement parts. Service was great, and I got my scooter back within a week. :D
I drove all the way from Seattle to bring my daughter's scooter to ProMechBC and I could not be more pleased with both the repairs and the customer service. I will definitely be bringing the scooter North of the border when it needs some love. Thank you so much for all of the help!
Twenty-five minutes over the bridge. Bring the scooter, bring the charger, and we will tell you what it actually needs.
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