Machines chosen for a hilly commute
Burnaby is not flat. Anything we recommend for a rider here has the torque to hold a grade under load and brakes that survive repeating it every day — not just a headline top speed.
Browse e-scootersServing Burnaby from Vancouver
Electric scooters & e-bikes for Burnaby riders
Metrotown, Brentwood, Edmonds or the climb up to SFU — we sell, service and rebuild the machines Burnaby actually commutes on, and we will tell you which one suits your route before you spend anything.
Our showroom and workshop are at 1199 Grant St. in Vancouver. There is no Burnaby storefront — most Burnaby riders reach us in about 20 minutes by car, or by SkyTrain to Commercial–Broadway.
20 min
From Metrotown by car
9 km
Straight-line distance
1–3 days
Typical repair turnaround
4.9★
657 Google reviews
Why riders come to us
About ProMechBC
What Burnaby riders get here
Burnaby is the closest of the big municipalities to our door, and a large share of our weekday service work rolls in from it. That shapes what we stock and what we know.
Repairs done here, not shipped out
Diagnostics, brakes, controllers, wiring and wheel work all happen in our Vancouver workshop. You get a diagnosis and a price before anything is replaced.
E-scooter repairBattery work most shops turn away
A dead pack usually does not mean a dead scooter. We test cell groups, replace what has failed and rebuild rather than defaulting to a full replacement.
Battery refurbishingParts on the shelf
Tyres, tubes, brake pads, controllers, throttles, displays and chargers for the brands Burnaby actually rides — so a Tuesday puncture is not a two-week wait.
Shop partsAdvice that includes "do not buy that"
If the machine you are looking at is wrong for the Burnaby Mountain climb or too powerful to ride legally on your street, we will say so before you buy it, not after.
Talk to usWhat to ride
Built for the ride Burnaby actually does
Two very different Burnaby commutes: the flat run along the Central Valley Greenway, and anything that ends uphill. They want different machines.
Electric scooters
Scooters for the Metrotown–Brentwood run
For a rider whose route is mostly the Central Valley Greenway or the BC Parkway beside the Expo Line, a mid-power commuter scooter is plenty. If your day ends on Capitol Hill or at SFU, we will move you up a class.
Dual-brake setups for sustained descents
Suspension that copes with patched pavement
Tested, charged and tuned before you take it away
Legal-limit models for riding on Burnaby roads
Shop electric scooters
Electric bikes
E-bikes that shrug off the climbs
E-bikes are legal on Burnaby streets and paths with no pilot programme attached, which makes them the simpler answer for a lot of riders here — especially anyone commuting up toward SFU or Capitol Hill.
Torque-sensing mid-drives for steady grades
Racks and fenders for year-round commuting
Legal 500 W / 32 km/h configurations
Full service and tune-ups in our workshop
Shop e-bikes
Popular with Burnaby commuters
A cross-section of what leaves the shop most often for riders on this side of Boundary Road.
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Riding here
What riding in Burnaby is actually like
Burnaby joined the provincial e-scooter pilot on 1 January 2026, and then tightened its own bylaw. Both halves matter, so here is the current position in plain language.
Legal — with local limits
Where you can ride an e-scooter in Burnaby
Burnaby is a participating community in the provincial pilot, so a compliant e-scooter is legal on many Burnaby roads. The city bylaw then removes the major road network unless you are in a separated lane, which catches most of the obvious routes.
Legal since 1 January 2026
Burnaby joined the provincial Electric Kick Scooter Pilot Project, which makes a compliant e-scooter legal on qualifying Burnaby roads.
City of Burnaby · Electric Kick Scooter Pilot Project Regulation, BC Reg 247/2023
Not on the major road network
Arterials such as Hastings, Kingsway, Canada Way, Willingdon and Gaglardi are off limits unless you are riding a separated bike lane or a multi-use path alongside them — even where the posted limit is 50 km/h.
City of Burnaby bylaw
No sidewalks, most parks, or marked crosswalks
Crosswalks are only rideable where crossride pavement markings are present. Sidewalks and most park paths are out.
City of Burnaby bylaw
Bell required, headphones not allowed
The Burnaby bylaw requires a bell and prohibits riding with headphones. Front and rear lights after dark are a provincial requirement.
City of Burnaby bylaw · BC Reg 247/2023
16 and over, helmet every ride
Provincial rules: 16 minimum, approved helmet at all ages, one rider, 500 W continuous and 25 km/h maximum. Nothing to licence, register or insure.
Electric Kick Scooter Pilot Project Regulation, BC Reg 247/2023
E-bikes are not affected by any of this
A legal e-bike — up to 500 W, 32 km/h, working pedals — goes wherever a bicycle goes in Burnaby. No pilot programme, no municipal opt-in.
Motor Assisted Cycle Regulation, BC Reg 64/2024
Rules summarised from burnaby.ca, www2.gov.bc.ca and reviewed 23 August 2026. Municipal bylaws change — confirm with the city before you rely on this, and tell us if you spot something out of date.
The hills are real
Burnaby has two mountains in it. Burnaby Mountain up to SFU is a sustained climb that will flatten an underpowered machine and cook cheap brakes on the way back down. Capitol Hill and the drop from Burnaby Heights to Hastings are shorter but steep.
If your route ends uphill, we will steer you to a torque-first scooter or a mid-drive e-bike rather than the cheapest commuter. See the e-bike range.
The Greenway is the good route
The Central Valley Greenway runs the length of Burnaby and is the flattest, calmest way across the city. The BC Parkway shadows the Expo Line from Edmonds through Metrotown. Both avoid the arterials the bylaw closes to e-scooters.
Wet from October to March
Half the year is rain. Water gets into charge ports, throttle housings and controller boxes, and salt-and-grit spray from the arterials chews through brake hardware. Most of the winter repairs we see from Burnaby are water ingress that started as a small crack.
Ask us about a pre-winter seal-and-service. Book a repair.
Range: less than the sticker says
Metrotown to Brentwood and back is a modest day. Edmonds to SFU is not. Cold, hills and rider weight together can take a third off a quoted range, so buy the pack for your worst commute, not your average one.
Getting here
From Burnaby to the workshop
One trip, three ways to make it. Bring the charger if the problem is charging.
By car
Hastings Street or Highway 1 west, exit at Cassiar, then down to Grant Street. From Metrotown allow around 20 minutes outside rush hour, from Brentwood a little less. Street parking out front.
By SkyTrain
Expo Line from Metrotown or Edmonds, or Millennium Line from Brentwood, Gilmore or Lougheed — both stop at Commercial–Broadway. From there it is a short hop north-west toward Clark Drive.
Dropping off a repair
No appointment needed for a diagnosis, though booking ahead means we can look at it sooner. Bring the charger and, if you have it, the key — charging faults are often the charger, not the pack.
In the workshop
Service for Burnaby riders
Coverage
Burnaby neighbourhoods we see riders from
Most of our Burnaby customers ride in from Metrotown and Brentwood, where the towers and the SkyTrain make short electric trips obvious. We also see a steady stream from Edmonds and Highgate in the south, from Lougheed and Burquitlam on the eastern edge, and from Burnaby Heights and Willingdon Heights along the northern ridge.
Students and staff heading up to SFU and UniverCity are their own category — that climb decides the machine, not the price. Around Deer Lake the riding is gentler and the questions are usually about comfort and range rather than power.
- Metrotown
- Brentwood
- Edmonds
- Lougheed
- Burnaby Heights
- Deer Lake
- Highgate
- Willingdon Heights
- SFU / UniverCity
- Burquitlam
Other areas we serve
Questions
Burnaby e-scooter & e-bike FAQ
At our Vancouver showroom, 1199 Grant St. — roughly 20 minutes from Metrotown by car and a short trip from Commercial–Broadway station. We do not have a Burnaby location, so everything happens here.
Yes, with limits. Burnaby joined the provincial Electric Kick Scooter Pilot Project on 1 January 2026, so a compliant e-scooter — up to 500 W continuous, not capable of exceeding 25 km/h, ridden by someone 16 or older wearing a helmet — is legal on qualifying Burnaby roads. The city bylaw then rules out the major road network (Hastings, Kingsway, Canada Way, Willingdon, Gaglardi and similar) unless you are in a separated bike lane or on a multi-use path, and rules out sidewalks, most parks and unmarked crosswalks. A bell is required and headphones are not permitted.
Yes. Burnaby customers bring their e-scooters and e-bikes to our Vancouver workshop at 1199 Grant St. We diagnose the fault, explain what we found and quote before any parts are ordered. We do not currently offer on-site repairs in Burnaby.
About 9 km in a straight line and roughly 20 minutes by car outside peak hours. By transit, the Expo Line runs from Metrotown to Commercial–Broadway, and the shop is a short distance from there toward Clark Drive.
It depends on where your route ends. For flat trips along the Central Valley Greenway or between Metrotown and Brentwood, a commuter e-scooter is compact and cheap to run. For anything that climbs — SFU, Capitol Hill, Burnaby Heights — a mid-drive e-bike holds a grade more comfortably and is unaffected by the pilot-programme restrictions on where e-scooters may go. Tell us your commute and we will tell you which one we would ride.
Yes. We ship across Metro Vancouver, though we would rather you collected it in person — every machine gets a pre-delivery check, and a 15-minute handover covering brakes, charging and controls saves most of the problems we later see in the workshop.
Loved by riders
What our customers say
Real reviews from riders across Metro Vancouver — commuters, students and people who ride every single day.
★★★★★
Fantastic team. Very responsive through email and nice and professional in person. Highly recommend. I had three interactions — the last was just a maintenance. Every time I had a very good experience. It's amazing how for years they've maintained the same level of professionalism and very friendly service.
Piotr Tymkow
★★★★★
The service was incredibly fast, professional and efficient — they fixed my scooter wheel quickly and the quality of the repair was outstanding. Honest, reliable, professional and fast.
Amirreza Najmi
★★★★★
Amir and Alejandro were an amazing help. I can't recommend this place enough.
Ch33zu5
Ready when you are
Ride in from Burnaby
Twenty minutes from Metrotown. Bring the scooter, bring the charger, and we will tell you what it actually needs.