Battery Repair Service Update: We’re currently accepting battery assessment and repair requests. Due to temporary technician availability, turnaround times may be longer than usual, with some jobs scheduled from the third week of November. Thank you for your patience and understanding.

Vancouver · Lithium battery lab

Battery repair. Keep riding.

We assess and repair electric scooter and e-bike batteries in Vancouver. Our service focuses on diagnosing faults and repairing existing batteries, including battery management system (BMS) replacement when necessary and suitable. We do not replace individual battery cells, build new battery packs, or offer full battery pack rebuilds.

E-scooter batteriesE-bike batteriesBattery diagnosticsRepairs where suitable
12months
Service warranty
Contact us
Current turnaround
Li-ion
Scooter & e-bike
4.9★
657 Google reviews
Cell health bench
Usable capacity 58%
Weak cells 5 flagged
Cell balance Drifting
Pack status Needs work

Illustrative diagnostic view only. Repair options and results depend on your battery's condition; capacity recovery is not guaranteed.

Full safety testing before return
Transparent quote after inspection
1199 Grant St., Vancouver
Request assessment
Why ProMechBC

Battery work is not general repair

Lithium packs store a serious amount of energy in a small space. They deserve a bench, the right instruments, and someone who has opened a few hundred of them.

Certified battery specialists

We assess lithium-ion battery faults and explain whether a repair is suitable for your existing pack.

12-month service warranty

Our limited service warranty covers repair workmanship and the components we replace.

Eco-friendly alternative

Where a repair is suitable, keeping your existing battery in service can help reduce electronic waste.

Cost-effective vs replacement

We provide a quote after assessment so you can compare repair with replacement.

The process

How our battery repair service works

Four stages, in order. Nothing gets opened before it's been measured, and nothing goes home before it's been tested.

Start with an assessment
01

Initial assessment

Bring in your battery, or contact us with photos and details. We'll tell you straight away whether it's worth booking in.

02

Diagnostic testing

We inspect the cells, BMS, wiring and overall battery health — voltage, balance, internal resistance and charge behaviour.

03

Repair where suitable

We repair the identified fault where possible. Individual cells or the BMS are replaced only when necessary, compatible and suitable for the battery. We do not offer full pack rebuilds.

04

Final safety testing

Batteries are tested for performance, voltage stability and safety before they leave the bench — every time, no exceptions.

Macro view of lithium-ion cells inside an opened battery pack
Cell-level inspection Every group measured, not just the pack total
Battery management system board under diagnostic test
BMS diagnostics Balance, cut-offs and charge behaviour
Making the call

Repair or replace?

Both are legitimate answers. Which one you get depends on what the diagnostics show — not on which one is easier for us to sell.

When a repair is suitable

Repair your existing battery

When the fault is repairable and the battery's overall condition supports a suitable repair.

Assessment firstIdentify the fault before recommending work.
Targeted repairRepair existing components where possible.
Selective replacementReplace individual cells or the BMS only when needed and suitable.
Clear optionsCompare the repair quote with battery replacement.
TestingCheck the battery after the repair.

Typical turnaround: 3–7 business days when we can repair in-store.

Sometimes the right answer

Replace the pack

When a repair is unsuitable or uneconomical.

Severe casing damageA compromised enclosure may make repair unsuitable.
Internal thermal damageHeat damage can rule out repair.
Widespread cell degradationA replacement pack may be the more suitable option.
Safety concernsWe explain when we cannot offer a suitable repair.

If a replacement battery has to be ordered from the supplier, allow 2–3 weeks depending on availability.

A note on safety

Please don't keep charging a pack that gets hot, swells, smells, or has been in a crash — and don't open it yourself. Bring it in (or call first and we'll tell you how to transport it). If repair isn't possible, we'll explain exactly why and help you dispose of the old pack responsibly.

E-bike & e-scooter battery repair

Battery diagnostics and repair in Vancouver

Commuters
Daily riders
Couriers
Delivery fleets
Lower Mainland
Service area
Contact us for battery repair

If your electric scooter or e-bike battery stops charging, shuts down unexpectedly or develops another fault, we can assess the problem and explain your options.

Our battery repair service in Vancouver focuses on your existing battery. Diagnostics may include checks of connections, wiring, charging behaviour, cell condition and the battery management system (BMS).

We diagnose the fault first, then explain whether repairing your existing battery is a suitable option.

Where a repair is suitable, we repair the identified fault. Individual cells or the BMS may be replaced only when necessary and compatible. We do not manufacture new batteries, replace all cells as a service, or offer full battery pack rebuilds.

Repair availability depends on the battery's condition and compatible parts. We provide a quote before work begins and explain when replacement is more appropriate.

Questions

Battery repair FAQ

We assess lithium-ion batteries used in electric scooters and e-bikes. Repair availability depends on condition, compatibility and parts availability.

Loved by riders

What our customers say

Real reviews from riders across Vancouver — commuters, students and people who ride every single day.

4.9
656 Google reviews · Read them all →
★★★★★

Fantastic team. Very responsive through email and nice and professional in person. Highly recommend. I had three interactions — the last was just a maintenance. Every time I had a very good experience. It's amazing how for years they've maintained the same level of professionalism and very friendly service.

Piotr Tymkow
Posted on Google · 8 days ago
★★★★★

I had an excellent experience at ProMechBC. The service was incredibly fast, professional and efficient, and the quality of the repair was outstanding. A huge thank you to Saeed for his exceptional customer service — friendly, knowledgeable, patient, and he took the time to explain everything clearly.

Amirreza Najmi
Posted on Google · 1 month ago
★★★★★

Amir and Alejandro were an amazing help. I can't recommend this place enough.

Ch33zu5
Posted on Google · 11 days ago
Ready when you are

Get your battery assessed

Contact us with photos and details so we can discuss assessment and repair options for your battery. 1199 Grant St., Vancouver.

Battery work for riders across Metro Vancouver

One workshop in Vancouver, riders from all over the region. Pick your city for local rules, routes and directions.