The biggest market we serve and the one with the longest trips. Surrey has not joined the provincial e-scooter pilot — so we will start with what you can legally ride, and what will cover the distance.
Our showroom and workshop are at 1199 Grant St. in Vancouver. There is no Surrey storefront — the Expo Line runs from Surrey Central and King George straight to Commercial–Broadway.
Surrey is bigger than anywhere else we serve, its trips are longer, and it is not currently part of the provincial e-scooter pilot. All three change what we would recommend.
Surrey has not joined the provincial e-scooter pilot, and e-scooters are not permitted on public roads, sidewalks or in parks there. If you want something to commute on legally today, that points at an e-bike — and we will say so before you buy.
Browse e-bikesNewton to Guildford, Cloverdale to City Centre — Surrey trips are long by regional standards. Battery capacity, not power, is usually the spec that decides whether a machine works here.
Shop e-bikesLegal status has nothing to do with service. We diagnose, quote and repair e-bikes and e-scooters for Surrey customers exactly as we do for anyone else.
Book a repairLong-distance riding wears packs faster. We test cell groups and rebuild what is rebuildable, which on a big commuter battery is a serious saving.
Battery refurbishingThe Expo Line runs from King George and Surrey Central straight through to Commercial–Broadway — which makes a ride-and-train commute genuinely practical from North Surrey.
Getting hereThe legal position splits these cleanly, so the order is deliberate: e-bikes first, because that is what is legal on Surrey streets and paths right now.
A legal e-bike is a bicycle under provincial law and goes wherever a bicycle goes in Surrey — including the greenway network. Given the distances here, this is the category we spend most time on with Surrey customers.
Surrey is not a participating community, so e-scooters are not permitted on public roadways, sidewalks or in parks there. They remain legal in Burnaby, Coquitlam, Richmond, Vancouver and North Vancouver, and on private property anywhere.
What we sell most often to people covering serious distance.
Surrey is the largest and most spread-out place we serve, and the legal position on e-scooters here differs from most of its neighbours.
Surrey is not a participating community in the provincial Electric Kick Scooter Pilot Project, and e-scooters are not permitted on public roadways, sidewalks or within parks. E-bikes are unaffected and legal everywhere a bicycle may go.
Rules summarised from surrey.ca, www2.gov.bc.ca and reviewed 23 August 2026. Municipal bylaws change — confirm with the city before you rely on this, and tell us if you spot something out of date.
Surrey covers more ground than any other municipality we serve. Newton to Guildford, or Cloverdale to City Centre, is a serious ride by regional standards — the sort of distance where a small battery turns a good commute into a bad one.
Buy the bigger pack. See the e-bike range.
Newton, Cloverdale and much of the south are relatively gentle. North Surrey drops hard toward the Fraser, and Panorama Ridge is a genuine climb. Where you live in Surrey changes the motor you want more than in most cities.
Surrey has built an extensive greenway and multi-use path network, and a legal e-bike may use all of it. For a lot of Surrey riders that is the difference between commuting on arterials and commuting on something pleasant.
From Surrey City Centre, Whalley and Guildford, riding to King George or Surrey Central and taking the Expo Line in is often quicker than either mode alone — and it is a direct run to Commercial–Broadway.
If that is your plan, folded weight matters. Ask us what folds well.
A direct Expo Line run, or about 35 minutes by car off-peak.
Expo Line from King George, Surrey Central, Gateway or Scott Road straight through to Commercial–Broadway — no transfer. From there it is a short distance north-west toward Clark Drive.
Highway 1 west over the Port Mann and out at Cassiar, or the Pattullo and Highway 1. Allow about 35 minutes off-peak from Surrey City Centre, longer from Cloverdale or South Surrey. Street parking out front.
Surrey is one of the longer trips in, so message or call first — we can confirm the part is in stock and usually complete the work while you wait instead of asking you to come twice.
Most of our Surrey customers come from Surrey City Centre and Whalley, where the Expo Line makes a ride-and-train commute into Vancouver genuinely quick, and from Guildford and Fleetwood along the northern corridor. Newton riders tend to be covering the longest daily distances of anyone we serve.
We also see riders from Cloverdale and Clayton out east, from South Surrey and Panorama Ridge in the south, and from Port Kells near the Fraser. Wherever in Surrey you are, the first conversation is usually about range — and about what is legal to ride where you live.
No, not on public property. Surrey has not joined the provincial Electric Kick Scooter Pilot Project, and an electric kick scooter is only lawful on a public road inside a participating community. Surrey does not permit e-scooters on public roadways, on public sidewalks, or within parks. They remain legal in neighbouring participating communities including Burnaby, Coquitlam, Richmond, Vancouver and both North Vancouvers, and riding on private property with permission is unaffected.
A legal e-bike. Under BC Reg 64/2024 a motor assisted cycle — up to 500 W continuous, not capable of exceeding 32 km/h, with working pedals and a rider aged 16 or over — is treated as a bicycle. That means Surrey’s streets, bike lanes and its extensive greenway network are all open to it, with no municipal opt-in involved and nothing to licence, register or insure.
More than you would in Vancouver. Surrey trips are long — Newton to Guildford, or Cloverdale to City Centre, is a substantial ride — and cold weather can take roughly a third off a pack’s usable range. We would rather size the battery against your winter commute than your summer one. Bring us the actual route and we will do the arithmetic with you.
The Expo Line runs from King George, Surrey Central, Gateway or Scott Road straight through to Commercial–Broadway with no transfer, and the shop is a short distance from there toward Clark Drive. By car it is about 35 minutes off-peak from Surrey City Centre via Highway 1 and the Cassiar exit.
Yes, for both, regardless of where the machine is ridden. Surrey riders bring them to our Vancouver workshop at 1199 Grant St. Because it is one of the longer trips in, it is worth messaging or calling first so we can confirm the part is on the shelf and, where possible, do the work while you wait.
It could — municipalities can join the provincial pilot as participating communities, and several have done so since it began. There has been public interest in Surrey doing the same. Nothing has changed as of the date on this page, so we would not buy an e-scooter for Surrey road use on the assumption that it will. Check the Province’s participating communities list, or ask us and we will tell you what we know.
Real reviews from riders across Metro Vancouver — including plenty who make a longer trip than you do.
I drove all the way from Seattle to bring my daughter's scooter to ProMechBC and I could not be more pleased with both the repairs and the customer service. I will definitely be bringing the scooter North of the border when it needs some love. Thank you so much for all of the help!
Amir and Alejandro were an amazing help. I can't recommend this place enough.
Recently had an accident with my Apollo Go — luckily nothing major was damaged, but it still needed some repair and replacement parts. Service was great, and I got my scooter back within a week. :D
Expo Line to Commercial–Broadway, no transfer. Call ahead and we will have the part ready when you arrive.
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